Floral FAQs

At this time, we do not offer a shipping service, only delivery.

We provide local delivery within a 20-25 mile radius of Farmers Branch. If your order requires delivery outside of that delivery zone, we will contact you directly to discuss alternatives.

For floral arrangements, we require 48 hour notice. For extensive floral needs, (i.e. personal events, corporate events, weddings, etc.) we request a 60 day lead time with a required consultation.

There are (2) Floral Subscription options available for bi-weekly or monthly delivery. Here is how the subscription works:

Once you subscribe, on the 1st of every month you will be invoiced (via Zelle) $125.00 (+ $30.00 for delivery & tax).  The arrangements will be delivered during the 2nd and 4th week of every month. Delivery date and time will be provided upon receipt of payment.

Once you subscribe, on the 1st of every month you will be invoiced (via Zelle) $75.00 (+ $15.00 for delivery & tax).  The arrangement will be delivered during the 2nd week of every month. Delivery date and time will be provided upon receipt of payment.

Please email us at admin@themonegroup.com (7) days prior to the 1st of the month you would like to suspend your subscription.

Yes we do! The first thing that is required is a consultation, but prior to that you can use the Contact Us form or email us at admin@themonegroup.com and provide the following information:

• Event Date/Time/Location
• Event Theme
• Floral (Product) Request
• Headcount
• Color palettes 
• Desired Budget

Upon receipt of this information, we will follow up within 48 hours (via email) to schedule a meeting to review the event details and discuss next steps.

I purchased a gift card, how can the recipient use it?

 

As much as we all love the beauty and smell of fresh flowers, the reality is they do have a limited life span. Here are a few ways to extend the life of your arrangements:

• Do not hesitate to remove dead flowers immediately. Some florals will outlast others so to not compromise the overall look of your arrangement, take the liberty to remove dead stems or snip brown petals.
• Spray flower petals daily. 
• Refresh the water every (3) days.  Clean the vase first before adding fresh water and flower food. 
• Snip the flower stems before adding them back into the vase.
• If you do not want to disturb the look of your arrangement, you can add fresh water every (3) days - but the preferred method is listed above.